Ralli > Terms and Conditions, Privacy and Cookie policy

Terms and Conditions, Privacy and Cookie policy

Cookies

We use various methods to track general usage data for our website. In particular we may collect information about your computer, including where available, your IP address, operating system and browser type, for system administration and to analyse aggregate information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reasons we may obtain information about your access and use of our website by using a Cookie file stored on the hard drive of your computer but save as provided above we do not collect personal information about you. Cookies contain information that is transferred to your hard drive. They help us to improve our website and assist us to improve our services. They enable us to:

- Estimate our audience size and usage pattern;
- Store information about your preferences, and so allow us to customise our website according to user needs;
- Speed up your searches.
- Recognise you when you return to our website

You may refuse to accept Cookies by activating the setting on your browser which allows you to refuse the setting of Cookies. Unless you have adjusted your browser setting, our system will issue Cookies when you visit our website or parts. Your use of the website, with knowledge of our use of Cookies, constitutes consent by you. If your browser settings are set or changed to refuse Cookies or you remove any Cookie file this may restrict your use or continued use of the website.

All information you provide to us is stored on our secure servers. See above on maintaining confidentiality of any password and any user name or other secure login information.

Terms of Website Use

The following pages set out the terms of use that govern use of our website ‘www.ralli.co.uk’ (“the Website”) (together, the “Terms”) by all users. If, you do not agree to the terms, you may not use our website. By using our website, you indicate that you agree to abide by them. References to “we”/”us” are to Ralli Solicitors LLP and to “our” website. References to information, documents and other materials on or published on our website includes (unless the context otherwise admits) any provided by us available for download.

Information About Us

The website is operated by Ralli Solicitors LLP (a limited liability partnership).

We are registered in England and Wales under registration number OC354973 and have our registered office at Brook House, 64-72 Spring Gardens, Manchester M2 2BQ which is our main trade address. Details of other offices are on our website. Our VAT number is 125454525.

We are regulated by The Solicitors Regulation Authority with registration number 539811. You can obtain a copy of the rules and principles of professional conduct at www.sra.org.uk.

Our professional indemnity insurers are Lockton. Further details, together with our terms of business are available upon request.

A list of the members of Ralli Solicitors LLP is available for inspection at our registered office. We use “partner” to refer to a member of Ralli Solicitors LLP, or our employees or consultants with equivalent standing and qualifications.

The business of Ralli Solicitors t/a Ralli used to be known as Betesh Fox and before that, Betesh Fox & Co. Ralli Solicitors transferred its business to Ralli Solicitors LLP on 01 July 2010. Some information, documents and materials on this Website were produced before that date. Nothing on our Website or in the information, documents or materials should be taken to indicate that Ralli is an unlimited liability undertaking or general partnership.

Accessing Our Website

Access to our website is permitted on a temporary basis and we reserve the right to withdraw or amend the service we provide on our website at any time. From time to time, we may restrict access to some parts of our website or our entire website, to some or all users (including to make changes to the website and content and add, change or remove links or facilities or any information, documents or materials and/or App (as defined below). Any such withdrawal or amendment or restriction shall not affect accrued rights we or you have.

We cannot guarantee that you will be able to access and use the website or certain parts or that access and use will be uninterrupted, secure, virus or error free or that the website will be suitable for viewing on your computer or that you are able to download any information, documents or materials and/or any App (as defined below) in accordance with the terms. You are responsible for ensuring you have a computer and internet settings and connections and arrangements which will enable you to access and use the website and/or to download in a secure and safe manner with appropriate anti-virus and security software in place.

If you have a password for logging into our website or part or any user name or other secure login information, as part of our security procedures, you must ensure that at all times it is kept confidential and you must not disclose it to or permit or allow a third party to use. We have a right to require you to change any login information or may disable use of any login information or take other steps we think fit to restrict access and use if in our opinion you have failed to comply with the terms.

Without prejudice to our legal rights, you are responsible for ensuring that all persons who you permit or allow to access and use our website are aware of the terms and comply.

When using our website you must abide by our Acceptable Use policy (see below).

We use various methods to track general usage data for our website, but we only collect personal information from the website if a user completes the contact or enquiry form or emails us or otherwise gives consent for us to collect and use that data (including permitted use in any press release, recommendation or commentary or other documents or materials published on the website with your consent). We comply with the Data Protection Act 1998 (“DPA”) and have notified the Information Commissioner that we hold personal data.

Please also be aware our Privacy policy (see below).

Intellectual Property Rights

Our website and all information, documents and other materials published on the website are protected by intellectual property rights, including copyright, design rights, database rights and trade marks. We are either the owner or a licensee of all intellectual property rights in our website, and in such information, documents and other materials published on it. The foregoing (including all which are “works”) are protected by copyright and other intellectual property laws and treaties around the world. All our rights are reserved.

You must not copy or republish our website or any of the information, documents or materials published on our website in whole or in part for any purpose (including one that competes with our business) except as expressly provided in the terms or otherwise with our express written consent or any purpose which may damage our reputation or goodwill.

You may (a) download a Ralli newsletter or document provided in pdf form or other form by us for download and intended by us as available for use by you for permitted purposes in accordance with the terms and if used by you thereafter on our use terms for such document or (b) download an Application created for us and provided by us for download (“App”) by using the link on the website and downloading the App for use by you for permitted purposes in accordance with the Terms and if used by you thereafter on our use terms for such App.

You must not modify the paper or digital copies of any information, documents or materials you print off or download in accordance with the terms and must not reverse engineer, decompile or modify any App you download in accordance with the terms. You must not use any visual or audio material separate from any accompanying text. Our status (and that of any identified contributors) as the authors of information, documents and materials on our website and/or any App must always be acknowledged together with the website as source.

All other copying, distribution, storing, framing or transmission of any kind or any commercial use of information, documents or materials published on the website is prohibited without our express written consent or that of our licensor for permitted purposes.

We may withdraw or modify any licence which is set out or referred to above at any time.

Reliance on information posted

During the course of providing legal services to our clients, we provide information, documents and materials that can be relied upon. However, commentary and other information, documents and materials published on our Website are for general guidance and discussion only. They are not intended to amount to specific legal or other professional advice on which reliance should be placed. You should always consult a solicitor or other person engaged by us to provide our legal services on any legal matter or problem (including any matter or problem set out in any contact or enquiry form referred to above).

We therefore disclaim all liability and responsibility arising from any reliance placed on information, documents and materials published on our website (including those available from use of a password to login to our Website or part or from download).

Whilst we aim to update our website regularly and to try to make sure all information, documents and materials published on the website is accurate we are under no obligation to do so and disclaim all liability and responsibility for any such subject matter (including any being out of date or for any error in or omission from any such subject matter and which shall be subject to correction by us at any time).

If you provide any information, documents and materials (including by completion of any contact or enquiry form referred to above or use of any upload facility or commentary or blog facility provided by us for use by you for permitted purposes) you warrant to us that its is accurate and you have full authority to provide that subject matter and that we may receive, hold, process or otherwise use that subject matter without infringement of any legal rights or other rights that you or a third party may have and you have provided that subject matter strictly in accordance with the Terms. We disclaim all liability and responsibility for such subject matter or any subject matter provided by any other user or third party or any reliance on or use of it.

We may remove from our Website or otherwise as we think fit delete information, documents and materials provided to us by any user or third party at any time.

Trade marks

Ralli Solicitors LLP trades as “Ralli”. Our trading name and logo are our trademarks.

The name [“I-Solicitors”] and name(s) and logo(s) used for any App created for us and made available by us for download if you wish to use a hypertext link provided are our trademarks.

LinkedIn and Twitter names and logos are trademarks owned or under licence to third parties who operate such sites and all other intellectual property rights in and to such sites, names and logos are owned or licenced by such third parties. Use on our Website is solely for the purpose of any link provided by us on our website for information purposes and which you may wish to use without liability or responsibility on our part to link to such sites.

LINKS TO AND FROM OUR WEBSITE

You may create a hypertext link to the home page of our website only and provided that such link is created and used in a way which is fair and legal and does not damage our reputation or goodwill or take advantage of it, but you must not suggest any form of partnership or association or any approval or endorsement on our part where none exists. Any other link created or used by you to or from our website requires our express written consent.

You must not establish a link from any website that is not owned by you or on our website to any other website or part. Our Website must not be framed on any other website or part.

We may withdraw consent to a link created as set out or referred to above at any time. We also reserve the right to employ such measures as are necessary to remove any linking or framing to the website and may remove any link provided on the website at any time

We disclaim all responsibility and liability for any link created or used by you or for any website and content or for any information, documents or materials or software or resources (other than our website and content and any App and then in each case subject to the Terms) to which such link is made or relied on or used (including a link provided by us on our website for reasons as set out or referred to above). In particular (subject as above) we disclaim all responsibility and liability for any loss or damage arising from use of any link or any website and content or information, documents or materials or software or resources to which such link is made or relied on or used (including in respect of any trojan, virus, worm, logic bomb, keystroke logger, spyware, adware or other material or software which is maliciously or technologically harmful).

Acceptable Use Policy

You agree to use our website as permitted by the terms and for lawful purposes only. In particular (but without limitation), you agree not to:

- use the website to provide or transmit any information, document or other material unless it is accurate and you are fully authorised to do so and that provision or transmission to us and our receipt, holding, processing or other use of the foregoing is permitted by you and any third party for purposes provided;
- use the website to receive, access or transmit any information, document or other material that is obscene, sexually explicit, defamatory, threatening, degrading, racist, in breach of confidence or rights in respect of personal data or other information or of intellectual property rights or which is otherwise objectionable or unlawful or which exposes us to a claim or dispute;
- use the website to advertise or to supply or solicit supply of any goods and/or services supplied or available from you or a third party;

- impersonate any person, firm or company or other body or association or misrepresent your affiliation with any of the foregoing;

- access and use or attempt to access and use parts of the Website you are not authorised to access and use or use the website to gain or attempt to gain unauthorised access to any computer hardware or any other equipment, software, network, server or database or any other property or to interfere with our services or services to third parties, networks or websites;

- use the website to knowingly or recklessly introduce or transmit any material or software in breach of the terms (including for these purposes any trojan, virus, worm, logic bomb, keystroke logger, spyware, adware or any other material or software which is maliciously or technologically harmful) or otherwise use the website or any information, documents or other materials and/or any App available to cause harm to the website or any of the foregoing subject matter or to us or other users or third parties or our or their goodwill and reputation; or
cause our website to crash or be taken down (including by attacking our website via a denial of service attack or a distributed denial of service attack) or otherwise interfere with, damage or disrupt access to and use of the website or any part; or use the Website in breach of any applicable law or regulation.

You agree only to use any link or facility on the website for the express purpose provided.

You agree to be responsible for all losses, damages, costs and expenses sustained or incurred by us which arise directly or indirectly from breach by you of the terms.

Except for our liability for death or personal injury caused by our negligent acts or omissions or of any person for whom we are responsible under applicable law; from our deceit or fraudulent misrepresentation and for any other cause in action which cannot be excluded or limited under applicable law we shall only be liable to you for loss or damage which is a reasonably foreseeable consequence of a breach by us of the terms [and then only up to an aggregate liability of £5 million].

Subject to the foregoing we exclude all liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use or results of the use of our website, any website linked to our website and any information, documents or materials and/or software and resources published or available for download from our website or any such website including (without limitation) any liability for:

loss of income or revenue;

loss of business;

loss of profits or contracts;

loss of anticipated savings;

loss of data;

loss of goodwill; and

for any other loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract, breach of statutory duty or otherwise even if reasonably foreseeable.

You agree that the limits on our liability in the terms are fair and reasonable.

Privacy Policy

Your privacy is extremely important to us. We only use personal information you provide or transmit about yourself to respond to any contact or enquiry form submitted by you using the website or to respond to any e-mail from you or otherwise with your consent or as expressly permitted by applicable law. We do not share that personal information with any third party except to the extent necessary to respond to such contact or enquiry form or email or otherwise with your consent or as expressly permitted by applicable law. We use contact details provided by you (including any return email address) for such permitted purposes. Such details are not used for any other purpose and are not shared with outside parties.

We may collect and process the following data and other information about you:

Information that you provide by filling in contact or enquiry forms on our website and/or to make any download in accordance with the terms. For a form this typically includes [your name, your business’s name, your position, email address, business address and contact telephone number]. We may also ask you for information when you contact us with concerns about our website or its use and/or about any legal services.

If you contact us, we may keep a record of that discussion or correspondence.

We may ask you to complete surveys that we use for research purposes and to assist us to improve our services, although you do not have to respond to them.
Details of your visits to our website including, but not limited to, web server statistics, traffic data, location data and details of the pages that you access and of information, documents and other materials and/or any App you access or download.

Unfortunately, provision or transmission of information via the internet is not completely secure. Although we will use reasonable endeavours to protect your personal information, we cannot guarantee the security of information you provide or transmit; any provision or transmission is therefore at your own risk. Once we have received your information, we will use strict internal procedures and security features to try to prevent unauthorised access.

We also keep your legal matters and your other information confidential. Our terms of business and internal procedures cover the storage, access and disclosure of your information.

We use information held about you in the following ways:

To provide you with information, documents and other materials and with goods or services (including any App) that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes and/or have used a download facility provided by us on the Website for such purposes.
To carry out our obligations arising from contracts between you and us (including in the provision of our legal services and handling of any complaint you may have).
To allow you to access secure areas of our website (such as any login to certain parts to enable you to access and use information, documents and other materials not available for general user download) when you choose to do so.

We may contact you using a facility on the website, by email, SMS, post or telephone. If you do not want us to use your personal information in this way or want to change your contact details or methods by which we may contact you for such purposes, please contact us.

We may disclose your personal information to third parties in a number of circumstances:

Where we engage the services of a third party to provide services directly to us either connected to our legal services to you or otherwise e.g. we may use a third party to email promotional materials such as our Ralli newsletter. Rest assured that any third parties are strictly prohibited from using your personal data for any other purposes.

In the event that we admit a new member or we sell or buy any business or assets, in which case we may disclose your personal data to the prospective member of Ralli Solicitors LLP or prospective seller or buyer of such business or assets.

If Ralli Solicitors LLP or its business and/or substantially all of its assets are acquired by a third party, in which case personal data held by us about our clients will be one of the transferred assets or included on a database which is one of the transferred assets.

If we are under a duty to disclose or share your personal information in order to comply with a legal obligation, or to enforce or apply the terms and the agreement with you on use of our Website and any other agreements; or to protect the legal rights and other rights, tangible and intangible property (including intellectual property rights), or security and safety of Ralli Solicitors LLP, our clients, or others. This includes:
Disclosure of information to and exchanging information with third parties for the purposes of identity checks, fraud protection and credit risk reduction. This includes use by us of your information in connection with our “Tracesmart” search facility;
Disclosure of information about you in accordance with our terms of business in respect of our legal services including to a third party as set our or referred to above;
Disclosure of your identity to any third party who is claiming that any use by you of our website or that any information, documents or materials provided or transmitted by you constitutes a breach of legal rights or other rights; and
Disclosure of information to third parties by us in compliance with applicable law.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (so far as practicable before collecting your data) if we intend to use your data for such purposes. You can exercise your right to confirm your consent to such processing or prevent such processing by checking certain boxes on the Website using any facility provided to confirm or refuse consent and/or on forms we use to collect your data. You can also exercise the right to refuse or withdraw consent at any time by contacting us.

If you follow a link on the website to any websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

The DPA gives you the right to access information held about you. Your right of access can be exercised in accordance with the DPA Any access request may be subject to a fee of £[10] to meet our costs in providing you with details of the information we hold about you.

By submitting information you consent to the use of that information as set out in the terms.

Owing to the global nature of the Internet, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

 

Variation of Terms

The terms were created or (if later) last modified on [15] August 2011. We are the owner of the copyright in the Terms. All our rights are reserved.

We may modify the Terms at any time and so far as reasonably practicable shall draw your attention to such changes on our website. You are expected to check the terms from time to time to take notice of any changes we may make as they are binding on you as a user. If you do not agree to the revised terms you may not use or continue to use our website. Your use or continued use of our website indicates that you agree to abide by the revised terms.

Termination

We may in our discretion terminate or suspend use of our website or part (including use of any facility). This includes if we consider you to be in material breach of the Terms and such breach is either incapable of remedy or not remedied to our satisfaction within [7 days] of notice from us requiring remedy. A breach of our Acceptable Use policy is a material breach.

Termination or suspension are without prejudice to any accrued rights you or we may have.

Your Concerns

We welcome your views about our Website and use and the terms (in particular our privacy policy). If you have any queries or comments or if any of the information that you have provided or transmitted to us changes, please contact us by telephone on 0161 832 6131 or by e-mail to enquiries@ralli.co.uk or in writing to our registered office above.

If there is any aspect of our legal services with which you are unhappy please refer to our terms of business and the rules and principles of professional conduct referred to above.

Communications with us may be monitored or recorded to assist in handling your concerns and in the improvement of our services and for other purposes expressly permitted by law.

Disputes and Law

We will try to solve any disagreements regarding the website and use quickly and efficiently. If you are not happy with the way we deal with any disagreement you may wish to take court proceedings or take any other appropriate action subject as provided below.

The terms are an agreement between you and us for provision of the website and use and which agreement is governed in all respects by English law. The terms (and our terms of use for any information, data, document, material or App made available by us for download) set out the entire agreement and understanding between you and us on provision and use of the website and all other conditions, warranties and other terms which might otherwise apply whether express or implied by statute, common law or the law of equity are excluded to the fullest extent permitted by law. The terms are only available in the English language.

We and you both agree, subject to the proviso to this clause, to submit to the exclusive jurisdiction of the English courts in respect of any disagreement regarding the Website and use and any dispute or claim relating to the foregoing PROVIDED THAT nothing in this clause shall restrict us from taking or issuing any proceedings before any court of competent jurisdiction applicable to you or a third party or in our discretion referring any dispute or claim for alternative dispute resolution nor prevent the exercise by you or us of any remedy available in respect of our services provided to you under our engagement terms.

We cannot guarantee that the website or any information and materials published on it comply with foreign and local laws and requirements outside the United Kingdom.

General

If any part of these terms is found or held by a court of competent jurisdiction or other competent authority to be invalid or otherwise unenforceable under the law of any state or jurisdiction then the remaining provisions shall continue to apply in full force and effect in that state or jurisdiction (subject as follows) and these terms shall be unaffected and continue to apply in full force and effect elsewhere. If the relevant part of the terms so found or held to be invalid or unenforceable would be valid or enforceable in the state or jurisdiction in question if some part of the wording were deleted or otherwise modified then you and we both agree that for that state or jurisdiction only these terms shall apply subject to such deletion or modification as we may agree in writing with you to reflect our commercial intent.

If you breach the terms and we fail or delay in taking action against you or grant you any time or other indulgence to comply, our right to enforce the terms and the agreement between us at a later date or in any other situation where you breach the terms is unaffected

Thank you for visiting our website.

Ralli Solicitors LLP registered in England and Wales number OC354973, and is authorised and regulated by the Solicitors Regulation Authority Number 539811

Ralli Ltd is registered in England and Wales with number 4269656. Authorised and Regulated by the Solicitors Regulation Authority with number 567463