Staff Grievance Advice

What are staff grievances?

Grievances from employees can affect any business at any time, and the skill with which an employer handles internal disputes often makes the difference between a swift and successful resolution at minimal costs and a protracted and costly employment tribunal claim.

The ACAS Code of Practice broadly defines grievances as “concerns, problems or complaints that employees and other workers raise with their employers.”

While this may cover a broad spectrum of issues, it is crucial that employers manage the process of grievances from employees in a sensitive and diligent manner. The implementation of grievance procedures allows employers to effectively manage and resolve employee grievances effectively and minimise the risk of claims.

Regardless of the size of your business, almost all internal dispute resolution procedures should comply with the ACAS Code of Practice on discipline and grievances. There are penalties in terms of compensation if either party to an employment tribunal claim is found not to have complied with the code without good reason.

While the code provides only general guidance on the procedure to be followed, it is not a substitute for specialist assistance in individual circumstances and Ralli is on hand to support your business to mitigate the risks of such events.

Staff Grievance Advice

Advice on Grievance claims

Timing can be key for grievance cases. Contact our team if you are in any doubt as to how you should proceed before you take any action. For help and assistance on queries relating to grievances, contact our Employment team on 0161 832 6131 or get in touch by filling out one of our online enquiry forms.

Find out more on our Employment Law page.


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