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Management

At Ralli we take particular care of who is hand picked into each Department. All our staff are required to be able to see the world from our client's viewpoint. We adopt a professional and assertive approach to our client's predicament, whilst excercising guile when dealing with their opponents.

 

Shirley Mottershead

Shirley Mottershead

Quality Control Manager

Phone Me 0161 615 0622
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Joined Ralli:  05 October 1998

What do I do at work?

I monitor our solicitors' performance ensuring the accuracy of cases and deal with discrepancies that occur, whilst liaising with team leaders and managers on any findings.

I produce reports and track detailed information whilst reporting to managers on an ad hoc basis.

I assist managers when interviewing their team members on their performance and monitor their performance on an ongoing basis.

I monitor & maintain a wide variety of spreadsheets to ensure work is not overlooked and standards are maintained.

Recently, I have taken on the role of Project Manager for the re-branding of the name of the firm.

What have I done?

I initially worked in the insurance industry then swapped hats for claimant work and along the way worked for an investigation company.  I am an active member of the Parents & Teachers Association at my daughter's primary school.

What do I like?

I love to entertain and have parties, walking, travelling, good food, humour and enjoy good company.

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